Privacy Policy

Last updated: September 11, 2026

Majestic Monkeys LLC operates GuestOpsHQ. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following information when you interact with our services:

• Name
• Phone number
• Email address
• Reservation details
• SMS communication history
• Basic booking information related to your stay

How We Use Information

We use collected information solely to provide operational services related to vacation rental reservations. These services include:

• Reservation confirmations
• Check-in instructions
• Concierge coordination
• Guest support communications
• Responses to guest-initiated messages

GuestOpsHQ does not send marketing or promotional SMS messages.

SMS Communications

By providing your mobile phone number and affirmatively agreeing through the GuestOpsHQ SMS consent form, you consent to receive transactional SMS messages related to your reservation.

These messages may include:

• Reservation confirmations
• Check-in instructions
• Property access information
• Concierge coordination
• Guest support responses

Message frequency varies based on reservation activity but typically ranges from 1–5 messages per stay.

Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

Data Sharing

We do not sell, rent, or share personal information, including mobile phone numbers, with third parties for their marketing or promotional purposes.

Information may be shared only with service providers necessary to operate reservation and communication systems.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information.

Contact

If you have questions about this Privacy Policy, please contact:

Email: scott@casadevistasinfinitas.com